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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Zinc has been serving the Texas area since 2017, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Beyond Bitcoin: The Function of Blockchain Technology

Beyond Bitcoin: The Function of Blockchain Technology

Since its origins back in 1991, the blockchain has had one core purpose: to securely store data. The methods behind it are exclusive to it as well. Let’s explore the concept of the blockchain a little further to gain a better appreciation of what it has enabled.

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What is the Digital Employee Experience?

What is the Digital Employee Experience?

It’s incredibly important that your business understands where it’s allocating its time, money, and resources, especially with technology-related challenges. Today we want to discuss what is called the digital employee experience, or DEX, and how understanding your employees’ relationships with technology can shape the way they approach the workday.

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Have You Been Breached? Here’s How to Find Out

Have You Been Breached? Here’s How to Find Out

Did you know that you could be the victim of a data breach without even knowing it? It’s possible, really. If a hacker has managed to infiltrate a website or service that you use without giving up the goat, so to speak, they could have your information and you might not even know about it. Thankfully, there are ways around this, and it all starts by asking that simple question: what if my information was stolen, and what is it being used for?

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All You Need to Know About the Raspberry Robin Worm

All You Need to Know About the Raspberry Robin Worm

Using USB drives to spread threats is certainly not a novel concept, and you should always be wary of potential threats using USB drives to make their rounds. In particular, a new and emerging threat called the Raspberry Robin worm could shake things up in the world of cybersecurity. What is this threat, and how can you keep yourself and your business safe from its attacks?

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Cybercrime Turning Up the Heat on Those that Provide Degrees

Cybercrime Turning Up the Heat on Those that Provide Degrees

Ransomware is never a good thing, but for some, it can be worse than it is for others. Take educational institutions, for instance—they’ve become a favorite target for cybercriminals to take advantage of, unfortunately successfully. Many resort to paying up, something that we’d never recommend.

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As Business Risks Change, So Too Must Our Cybersecurity

As Business Risks Change, So Too Must Our Cybersecurity

As the technology we use in business and in life has advanced, the threats that target it have done the same and then some. Let’s take a few minutes to discuss these threats and what you need to do to protect yourself.

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Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Burnout is a very real thing, and it can lead to your employees becoming disengaged in their work in more ways than one. Their performance can suffer, but so too can their adherence to your workplace policies—policies like cybersecurity. Let’s take a look at the idea of cybersecurity burnout at all levels, whether it’s for your average employee or your IT workers.

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Greedy New Android Malware Can Empty Your Wallet

Greedy New Android Malware Can Empty Your Wallet

A new type of Android malware called “toll fraud malware” has been discovered, leading many individuals to question why they are being signed up for services that they do not want. In other words, there is malware out there that is spending users’ money without their permission. How rude!

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Technology Can Help You Gain Control Over Your Business’ Security

Technology Can Help You Gain Control Over Your Business’ Security

We write a lot of blogs about how you can protect your network and data infrastructure from cybersecurity threats, but it’s equally important that you take time to assess and address issues related to your physical security infrastructure. Today’s blog will be dedicated to what goes into a successful physical security strategy and how you can ensure that you’re protecting your business’ assets in the best way possible.

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Maintaining Continuity is Key to Getting Through Tough Spots

Maintaining Continuity is Key to Getting Through Tough Spots

When you get right down to it, your business is probably vulnerable to cyberattacks, no matter how prepared you are. There are countless ways you can improve your operations, but if you don’t take steps now to safeguard your company’s infrastructure, you could risk facing an even greater threat to your business’ future: a cybersecurity breach. There are simple steps that can be taken to help ensure your organization isn’t sunk by a random security breach.

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Build Yourself a Creative IT Team

Build Yourself a Creative IT Team

Innovation is something that stems from creative thought, and it’s something that is generally not associated with your average business’ IT department. IT tends to be practical and logical, not necessarily creative. All that said, there is immense value in going against the grain and solving problems in a creative way. Today, we want to focus on how you can encourage your IT department to think creatively about their responsibilities so they can innovate and do amazing things for your business.

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Making Up for the Shortcomings in a Hybrid Work Strategy

Making Up for the Shortcomings in a Hybrid Work Strategy

Remote operations were the norm for some time during the pandemic, but now, hybrid operations have largely taken over fully-remote operations. The unfortunate fact of this change, however, is that your employees in the office are getting more out of meetings. Let’s discuss how you can make meetings more equitable for everyone involved, both remote employees and in-house staff.

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The Risks of Unsecured IoT Devices were Made Clear by the RSOCKS Botnet

The Risks of Unsecured IoT Devices were Made Clear by the RSOCKS Botnet

If you have never heard of a botnet, they are scary entities indeed. Imagine countless connected devices from all over the world, all joined together by malicious actors who want to use these infected devices to launch massive attacks against businesses, organizations, and governments. One such attack was launched by a Russian botnet consisting of millions of Internet of Things devices. Thanks to the efforts of the United States Department of Justice and various law enforcement agencies throughout Germany, the United Kingdom, and the Netherlands, it has been brought to a halt.

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Streaming is a Major Part of Modern Life—Here’s How It Works

Streaming is a Major Part of Modern Life—Here’s How It Works

There’s no getting away from streaming nowadays—if you’re not binging something on Netflix/Hulu/HBOmax (etc, etc), you’re listening to your favorite song on your music platform of choice. This is largely due to the rising popularity of the “as-a-service” strategy that cloud services enable nowadays. Let’s take a closer look at streaming, and why it is now so ubiquitous.

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Cloud Computing Could Change Your Business Completely

Cloud Computing Could Change Your Business Completely

The cloud provides businesses with all kinds of ways to be more productive throughout the workday, and while it’s great in most cases for companies that want to be more intentional with their infrastructures and budgets, there are certain cloud solutions that will be effective no matter what industry or professional endeavors you pursue.

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What You Have to Do to Make Your Cloud Migration Go Smoothly

What You Have to Do to Make Your Cloud Migration Go Smoothly

The cloud can be a wonderful asset for a business that utilizes it well—particularly if the business can move much of its IT workload to the provider. For organizations that are considering migration to the cloud, we have some helpful tips and tricks to make the process easier than ever.

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How to Equalize Hybrid Inequity

How to Equalize Hybrid Inequity

While remote operations have somewhat given way to hybrid operations, this does not mean that your employees working remotely are having an easier time—particularly when they are participating in meetings with both in-house and remote participants. Let’s delve into how you can ensure that these meetings remain equitable for everyone involved.

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Tip of the Week: How to Ensure You’re Using Strong Passwords

Tip of the Week: How to Ensure You’re Using Strong Passwords

Creating secure passwords is not always the easiest thing in the world, as evidenced by many individuals opting to go with the same password for multiple accounts. Thankfully, you have us to help walk you through how to make a secure password. Let’s discuss some of the best practices associated with passwords and how you can get started using them to maintain security for your online accounts. 

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How the Managed Service Model Revolutionizes IT Support

How the Managed Service Model Revolutionizes IT Support

When you consider technology management for your business, what comes to mind? Do you replace technology as it breaks, or do you take steps to prevent it from breaking in the first place? The traditional model of break-fix IT could be costing your organization an arm and a leg. We want you to know that there are better solutions out there than break-fix IT.

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The Threat Landscape and What You Can Do to Navigate It

The Threat Landscape and What You Can Do to Navigate It

Cybercrime is up, way up. This is problematic for businesses in general, but can be a really serious issue for those companies that don’t have security measures in place that can thwart potential attacks. Today, we’ll talk briefly about how big of a problem cybercrime is and some steps your business can take to keep from becoming a statistic. 

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