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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Multi-factor Authentication is a Critical Part of Modern Business Insurance

Multi-factor Authentication is a Critical Part of Modern Business Insurance

Nowadays, businesses are taking cybersecurity much more seriously. Many insurers require businesses to adhere to specific cybersecurity standards before offering coverage. A key requirement is the implementation of multi-factor authentication (MFA).

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Understanding the Fundamentals of Cybersecurity Can Make a Difference

Understanding the Fundamentals of Cybersecurity Can Make a Difference

Prioritizing cybersecurity is mandatory for all business owners, but many don’t know where to start. As a result, many businesses deal with cybersecurity issues that can put them behind and even ruin a good thing. In today’s blog, we provide a guide that explains the basics of cybersecurity for anyone to follow.

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Tip of the Week: Router Placement for Best Wi-Fi Signal

Tip of the Week: Router Placement for Best Wi-Fi Signal

For any organization that depends on its wireless network, your router is a critical piece of hardware that does more than you may realize. From broadcasting wireless Internet signals to protecting your network from harm, knowing exactly what to do with your router is good knowledge to have. Today, we’ll go through some of the things you should know about your router that will allow you to improve your organization's Wi-Fi significantly.

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5 Ways to Avoid Cyberattacks while Traveling

5 Ways to Avoid Cyberattacks while Traveling

There are plenty of reasons why you might have employees working while out and about on travel, whether it’s for conferences, professional development sessions, or otherwise. Traveling with technology can be stressful and dangerous, though, particularly if you aren’t taking preventative measures. Today, we want to discuss what you can do to keep your entire team’s technology safe while they are traveling.

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How to Obtain Secure and Reliable File Sharing

How to Obtain Secure and Reliable File Sharing

Getting your organization’s file-sharing policies and procedures right can make the difference between efficient, collaborative operations and inefficient and cost-wasting ones. This can get tricky, however. In today’s blog, we’ll go through some of the best practices your organization can implement to get the most out of its file sharing.

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Explaining Zero Trust Policies

Explaining Zero Trust Policies

With the threat landscape littered with companies that don’t take their IT security seriously, it's hardly surprising that many are embracing what's known as a zero-trust policy to fortify their security measures. What exactly does zero-trust entail, and why does it prove so formidable in thwarting potential risks for your enterprise? Let's delve into this topic in today's blog post.

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How to Adjust Your IT Infrastructure as You Change Office Spaces

How to Adjust Your IT Infrastructure as You Change Office Spaces

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move!

But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one even begin to do that?

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This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must practice empathy and understanding rather than foster this antagonistic mindset amongst teams.

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Use These 3 Tips to Work More Effectively with Your IT Provider

Use These 3 Tips to Work More Effectively with Your IT Provider

It can be tricky to speak to your managed service provider about problems with your technology. However, you can make it easier by following some simple strategies. Today, we want to share some tips that have helped our clients communicate their issues and resolve problems as quickly as possible.

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What is Bloatware, and What Should Be Done About It?

What is Bloatware, and What Should Be Done About It?

Let’s face facts: regardless of how one spends their time at home, there really is no reason the vast majority of today’s workers would ever need the Xbox Game Bar application on their work device… and yet, there it is. Thanks, Microsoft?

This is an example of what is known as “bloatware”—unwanted software added to an operating system to help the developers, oftentimes to make a few extra bucks. 

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Three Issues Your MSP Can Help You Figure Out

Three Issues Your MSP Can Help You Figure Out

The decision to outsource your company’s IT decisions to a managed service provider is significant, and the importance is not lost on us. After all, you're essentially handing over the keys to your company's assets and resources, and it's crucial to ensure you make the right choice for the future of your business. Fortunately, gauging the suitability of a managed service provider can be made much easier by asking three key questions.

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5 Things to Consider When Planning Cybersecurity Training

5 Things to Consider When Planning Cybersecurity Training

One of the most effective ways to reduce cyber risks is through comprehensive employee cybersecurity training. You protect your organization by ensuring that your workforce has the knowledge and skills needed to identify and thwart potential threats. Here are five essential considerations for implementing successful employee cybersecurity training programs.

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Three Aspects of Network Security You Should Make a Priority

Three Aspects of Network Security You Should Make a Priority

With so many new and emerging threats to worry about in today’s cybersecurity landscape, it’s no wonder that some businesses and employees might be operating from a knowledge deficit regarding network security. We’re here to change that with a quick overview of the three biggest overarching threats your business must face and prepare for.

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Build a Business that Other People Respect

Build a Business that Other People Respect

Managing a business poses considerable challenges, with a myriad of tasks demanding attention daily just to sustain the status quo. If you want to have a workforce that is not just present but genuinely invested in the enterprise, you will need to actively do more than just go through the motions. The question then becomes: How can one cultivate such dedication? This month, we will take a look at that very question.

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How to Avoid Amazon Scammers

How to Avoid Amazon Scammers

Scams using online retail giant Amazon have become more frequent around the holidays as online purchases tick up. Most of these scams come in the way of impersonation scams. With the holidays upon us, we thought we’d go through what kind of Amazon scams you should look for and how to avoid being a victim.

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Four Tips to Help You Avoid Amazon Scams

Four Tips to Help You Avoid Amazon Scams

With the holiday season upon us and online shopping surging, instances of scams targeting the popular e-commerce platform Amazon have become increasingly common. The majority of these scams involve impersonation tactics, posing a significant threat to unsuspecting users. With the festive season underway, it's crucial to be aware of the types of Amazon scams prevalent and take measures to avoid falling victim to them.

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How to Secure Your Transactions

How to Secure Your Transactions

The Internet allows online transactions to take place, but they must be properly protected so that hackers and cybercriminals don’t make off with your sensitive data. Here are some simple ways you can ensure that your business is protecting its online transactions.

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Use this Cyberthreat Checklist to Adjust Your Security Infrastructure

Use this Cyberthreat Checklist to Adjust Your Security Infrastructure

Cyberattacks are horrifically dangerous to any business, especially for small ones that might not have the resources to protect themselves with top-dollar solutions or preventative solutions to bounce back afterward. Today, we want to explore what really causes cyberattacks and how even slight changes to behaviors and situations can be indicative of danger.

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Four Errors Small Businesses are Making and What to Do to Fix Them

Four Errors Small Businesses are Making and What to Do to Fix Them

Using the right technology can streamline operations, enhance customer engagement, and boost overall productivity. Despite its potential benefits, many small businesses often make significant mistakes when it comes to technology implementation. Let’s explore some of the biggest technology blunders small businesses make and how to avoid them.

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Leaks are Rarely a Good Thing, Your Business Data is No Exception

Leaks are Rarely a Good Thing, Your Business Data is No Exception

Data is commonly regarded as one of a business’ most valuable resources. As such, it is critical that you protect it from threats of all kinds, including data leaks. Data leaks are nothing to take lightly, as their impacts range from a serious hit to your business’ reputation to an equally serious hit to your business’ finances. Obviously, this is something to be avoided, so let’s discuss how you can do so.

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Zinc is proud to announce the launch of our new website at http://www.zinctx.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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