Zinc Blog

Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.

Authentication is something that even the everyday user of a computer might encounter in different ways. Take, for example, identity authentication. You can use a driver’s license, library card, or even a PIN number. Computers use authentication as a part of their main primary functionality, and it mostly comes in the form of passwords and usernames. We’ll take a closer look into what authentication is and what it does.

Human beings are tactile animals, from the very beginning of our lives, we learn and interact through touch in a major way. This may explain why touchscreens exploded in popularity so quickly once the necessary technology was finessed. However, are we trying to put touchscreens in places where they don’t make sense? Do we really need a touchscreen on our computer?

The Internet of Things has verifiably exploded in popularity in almost every conceivable fashion, as was more or less expected before 2018. What can we expect from the IoT in 2019? We’ve compiled a few predictions.

You’d be hard-pressed to find a better productivity device than a smartphone, but the fact remains that while it’s a great tool to get more work done, its nature as a communication device makes it a prime target for wasting time. We’ll discuss some of the best ways your organization can take advantage of mobile technology while still remaining as productive as possible with it.

Believe it or not, the Internet we rely on so much is only accessible by half of the world today. It can be hard to grasp, considering the effectively-constant access that we have, but more than three and a half billion people in the world lack the means to access any of it. However, Google started to change that years ago, when it created an R&D facility known as Google X.

If someone has spent any time around a computer, they will have (at least anecdotally) become familiar with the dreaded BSoD - the Blue Screen of Death. This fatal error has been the cause of much lost productivity and expensive support calls over the years, but despite its notoriety, not many know why it happens at all. That’s precisely what we’ll cover below, along with a few ways to diagnose the root problem.

Every IT infrastructure needs a server to ensure that information is spread properly throughout the network. However, while servers were once tied to the business’ location, now they are also able to be virtualized in a cloud solution. This brings forth the question: which is better for your business’ needs? Let’s determine that by comparing and contrasting these two server options.

The public cloud is a massive industry with around $150 billion in annual revenues. Nearly half of that revenue is tied up in software as a service which has grown by about 20 percent a year for the past five years, and now makes up for over a third of all applications used in the world. Today, we will take a look at software as a service (SaaS) and why you should consider it, if you don’t use it already.

One of the most important parts of the medical field is maintaining efficiency and data access for both its patients and medical professionals. It’s not a surprise that the best way to achieve this is through medical technology solutions--a specialized field of IT solutions that is showing incredible growth, particularly in recent years. We’ll go over a couple of predictions we have concerning the future of medical IT, including how the field will grow and what methods will be adopted.

A justifiable fear drives the data backup market. With all the emerging threats coming from the web, it’s hard to imagine that any company that uses the web for more than just email wouldn’t have a strategy in place to quickly replace lost data. A high percentage of small businesses fail as a result of data-loss incidents so when it comes to the continuity of your business, how you recover your data can be as important as protecting it in the first place.

Have you noticed that the difference between this year’s latest and greatest smartphone isn’t much different than the one you shelled out big bucks for last year? You aren’t alone.

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.

Ahh, the Internet. It’s an incredible tool that helps people all over the world get work done on a daily basis. It’s often thought of as a tool to achieve a means, but like any other tool, it works best alongside others just like it. Plug-ins are additional ways that web-based applications and software solutions help make your use of them even better.

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

An assistant has long been a greatly desired resource in the office setting. Typically, assistants do all the “grunt work” that the executives don’t have time for. Executives have long relied on a steadfast helper to make their professional lives easier, but capital for additional help may not be there. To counter this, small business owners are now using devices like Amazon’s Alexa to help them manage their busy schedules. You can too! Here’s how.

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

If you’ve spent any time at all looking at the cables that connect and power your business’ technology, chances are that you’re intimidated and confused, to say the least. Having an effective strategy to manage and organize these cables is incredibly important for businesses, as with the right strategy, you can optimize access and connectivity to improve your organization’s operations.

Google has just completed an overhaul of its G Suite productivity suite in efforts to improve collaboration and make the software more secure. To understand what the marketing giant was looking at, we’ll go through some of the changes they’ve made and explain why the changes were necessary.

Communication is a crucial part of any business, which means that a business will require the tools that allow it to communicate effectively. There are many solutions designed to fulfill that precise need with assorted features and functions. One of these tools is Microsoft Teams. Let’s review some of what it has to offer a business user.