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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Zinc has been serving the Texas area since 2017, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are Passwords Soon Going to Be a Thing of the Past?

Are Passwords Soon Going to Be a Thing of the Past?

Did you know that over 80 percent, eight-zero, of cyberattacks are the result of stolen access credentials? It’s no wonder that the username/password combination that we’re all used to is being actively phased out by many tech companies—including Microsoft—in favor of more secure, passwordless authentication measures.

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Tip of the Week: Mobile Malware’s Warning Signs

Tip of the Week: Mobile Malware’s Warning Signs

Chances are, you own a smartphone, and that device helps you to manage quite a bit, both personally and professionally. As smartphones have risen in importance, they have also drawn the attention of hackers who attack via malicious applications. Here, we wanted to offer some tips that can help you spot these malicious apps before falling victim.

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Essential Technologies to Support Remote Learning

Essential Technologies to Support Remote Learning

As the summer of 2020 ends, kids are preparing to go back to school… albeit in a much different way than any of us have ever experienced. Instead of going to stores and picking out folders and pencil cases and binders, a lot of kids are hunkering down at home and preparing to learn remotely.

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How Much Good Does a VPN Really Do?

How Much Good Does a VPN Really Do?

We’re pretty outspoken in our support of VPNs (virtual private networks) as an indispensable tool for your online security. However, considering that there are things that a VPN can and can’t do, we thought it would be helpful to specify what a VPN is really for.

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The Basics of Business Analytics

The Basics of Business Analytics

You may have heard the term “business analytics” thrown around before. This growing field can offer businesses of all sizes some substantial operational benefits in the form of optimized performance and improved decision making. Let’s review what business analytics are, and how you can embrace them to your advantage with technology.

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4 Questions that Will Help You Manage Your Data Better

4 Questions that Will Help You Manage Your Data Better

Data security has to be a major consideration for the small and medium-sized business, as not having a plan can lead to some pretty ugly situations. To help you prioritize the right things, we’ve made a list of four questions that you’ll need to answer to ensure your business is doing the right things when it comes to securing your data.

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Employee Health is Probably the Biggest Consideration in 2020

Employee Health is Probably the Biggest Consideration in 2020

At the present moment, employee health has a brighter light shone on it than any time in the past twenty years. The SARS-CoV-2 pandemic has created a situation where governments have placed additional requirements on employers, with the intention of reducing the spread of the virus. Today, we will take a look at practices your business can take to help keep your employees healthy during this challenging time. 

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Tip of the Week: Considerations to Help You Plan Your Hardware Investments

Tip of the Week: Considerations to Help You Plan Your Hardware Investments

Other than matters of scale, most businesses have very similar needs when it comes to their hardware. As a result, many of the considerations businesses need to make are the same, regardless of their size. This week, we’re sharing some of these considerations to help you more effectively plan for any upcoming hardware implementations.

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No, Apple and Google Are Not Tracking Whether or Not You Have COVID-19

No, Apple and Google Are Not Tracking Whether or Not You Have COVID-19

Two of the largest technology companies in the world are working with local governments to help slow the spread of COVID-19. Google and Apple are working to fuel application development that would notify people if they have been in proximity to others who have tested positive for the virus. Unfortunately, their good work is being misconstrued by some and is causing a stir. Today, we will look at their efforts, what critics are saying, and what you can do depending on which side of the debate you are on.

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Credential Stuffing and How It Can Lead to a Data Breach

Credential Stuffing and How It Can Lead to a Data Breach

Right now, a lot of people have had a lot more time on their hands than they typically would, so many of them are spending a lot of time on the assorted streaming services to entertain themselves. Unfortunately, cybercriminals have taken note. In light of all this, it seems like an apt time to discuss a particular threat known as credential stuffing.

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Tip of the Week: Basic Best Practices for Working from Home

Tip of the Week: Basic Best Practices for Working from Home

When it comes to ensuring your productivity when working from home, how you do that work matters—both in terms of the technology you put to use, and the habits you develop in order to be productive. Here, we wanted to share a few tips to help you on both fronts. That way, you’re even more likely to enjoy the optimum productivity that’s possible while working remotely.

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Office 365 Gets a New Name

Office 365 Gets a New Name

Microsoft has been a major player in the productivity space for decades. Their Microsoft Office platform was one of their first (and one of their most successful) products. Recently, the software giant rebranded their cloud-based Office 365 platform to Microsoft 365. Today, we’ll tell you what that means for consumers. 

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Now is the Time to Seriously Consider Managed IT

Now is the Time to Seriously Consider Managed IT

So far, 2020 has been a bust, especially for businesses. The challenges that business owners have seen this year have been considerable to say the least: not only have there been economic and political tensions creating roadblocks, we’re now all dealing with the ramifications of an actual pandemic event. If any business is going to make it through all this, there needs to be a few shifts in how business technology is handled from this point on.

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Reviewing the Best Practices of Good Mobile Device Management

Reviewing the Best Practices of Good Mobile Device Management

With Bring Your Own Device and other more mobile tools becoming more and more common (especially with the number of people working from home right now) the ability for a business to retain control of their technology and their data is critical. To accomplish this, Mobile Device Management is an indispensable tool.

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Cloud Computing Has Value, but May Not Be Right for You

Cloud Computing Has Value, but May Not Be Right for You

If COVID-19 didn’t already jam up your business’ progress enough after five months, it seems as though the new normal is going to include replacing onsite hardware with cloud-based alternatives. At first glance, the presence of hosted platforms comes as a godsend to the business who doesn’t want to commit large amounts of capital to a hardware refresh. The cost of cloud computing, however, could actually be a major problem for your business. Today, we’ll take a brief look at the hardware choices you have and where the value comes from.

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The Pandemic Has Brought Some Positive Progress

The Pandemic Has Brought Some Positive Progress

It is an unfortunate truth that not much can be said about the current pandemic that’s “positive.” Frankly, it’s hard to be positive, let alone laugh, despite how important it is that we are and do. We wanted to help fix that, so we’re sharing a few benefits of the situation we’re currently experiencing to take some well-earned comfort in.

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How a Content Filter Can Become Complicated

How a Content Filter Can Become Complicated

So, as the boss, you’re concerned about your employees wasting time, especially on the Internet. However, you can’t exactly keep them off the Internet, as that’s where their work is done. With distractions like social media, streaming, and literally everything else out there to draw their attention away, how can you hope to compete?

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Ransomware is a Nasty Thing to Get

Ransomware is a Nasty Thing to Get

Chances are, you’ve heard the term “ransomware” before. If you’re familiar with this particularly nasty bit of malware, the rest of this blog will be a familiar review. If you’re new to the term, let’s introduce you to the mean-spirited cyberattack known as ransomware.

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If an Email Subject is Urgent, Be Skeptical

If an Email Subject is Urgent, Be Skeptical

Important Update! Urgent! Expires in 1 Day! Confirm your Email Now! Your Password Has Been Stolen!

This type of messaging is often used in some of the most disarming phishing emails. As a business owner, you and your staff need to be vigilant when it comes to catching these scams.

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Switch the Hosted Email to Save Money

Switch the Hosted Email to Save Money

Email is one of the most common communication tools used by businesses, but not all options are as good as others. For this week’s tip, we’re recommending that you embrace hosted email in your own operations. Here’s why.

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